Privacy Policy

Privacy Policy

Introduction

Welcome to http://home-care-services-donna-texas.primarycareaid.com (henceforth referred to as “Home Care Services Donna Texas,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in compliance with numerous international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CPPA/CCPA) and its updates
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCUT Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at http://home-care-services-donna-texas.primarycareaid.com
  2. Any mobile applications or software we offer
  3. Online services and products accessed through our platform
  4. Interactions between users and our customer support team

Please note that this policy does not cover third-party platforms, applications, or services linked to or from our website, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy guides how we interact with you when:

  1. Using Our Services: When you sign up and use our applications and services, we collect and process your personal information for account creation, service delivery, and communication.
  2. Visiting Our Websites: We track user behavior on our websites to improve navigation and content personalization using analytics tools.
  3. Communications: We may send newsletters, promotional emails, or text messages/SMS communications, which are subject to your consent preferences.

Personal Data Collection

We collect various types of personal data (hereafter “Personal Data”) for different purposes, as outlined below:

  1. Account Information: This includes your name, email address, and password used to access our services.
  2. Payment Information: Details required for processing payments, such as cardholder name, card number, expiration dates, and security codes.
  3. Financial Information: Data related to your financial status or transactions, if shared with us for service-related purposes.
  4. Purchase Information: Records of products/services purchased from us, including quantities, prices, and delivery details.
  5. Mobile Device Identifiers: Unique device identifiers and mobile app usage data (non-personally identifiable) for analytics and optimization.
  6. Location Data: Information about your geographical location when you use our services or interact with our content.
  7. Feedback and Reviews: Comments, suggestions, and ratings provided by users to improve our products and services.
  8. Social Media Information: Data obtained from social media platforms when users connect their accounts to interact with us on these platforms.
  9. Product Information: Details about products or services you show interest in or purchase through our platform.

We collect this data through various methods, including direct user input, online forms, cookies (as explained below), and third-party service providers.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes:

  • Strictly Necessary Cookies: These ensure basic functionalities of our site, such as page navigation.
  • Preference Cookies: Remember user preferences for a personalized experience.
  • Analytics Cookies: Track user behavior to improve our services and content.

Users can control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once data is no longer needed for these purposes, it will be securely deleted or anonymized to prevent re-identification.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding Personal Data, including:

  • Access and rectification of your data
  • Erasure or deletion of your data
  • Restriction or objection to the processing of your data
  • Portability of your data
  • Right not to be subject to automated decision-making (in certain cases)

To exercise these rights or have any data-related inquiries, please contact our Data Protection Officer at the address provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for the latest information.

Contact Information

For any questions, comments, or requests regarding privacy:

Email: [email protected]
Address: [Provide Legal Address]

We are dedicated to maintaining a transparent and secure approach to data protection. Your trust in us is invaluable, and we strive to uphold the highest standards of privacy and security.